Effective date: September 11, 2026. These terms apply to your use of positivetechs.com and to repair and IT services provided by Positive Technology, LLC ("we", "us"), 1000 Cypress Creek Pkwy Ste 201C, Houston, TX 77090.
The content on this site is provided for general information about our services. We work to keep it accurate but do not guarantee it is complete or current. You may not use the site to send spam, attempt to gain unauthorized access, or interfere with its operation.
Diagnostics are free when you go ahead with the recommended repair. If you decline the repair and want the diagnosis only, a diagnostic fee applies; we tell you the amount before we start. All prices are quoted before work begins and you approve the price before we proceed.
Back up your data before service. We take care with every device, but data loss can occur during repair of failing hardware or software, and we are not responsible for lost data unless you purchased a data-backup or recovery service and we failed to perform it.
Devices not collected within 60 days of our notice that they are ready may be treated as abandoned and disposed of or recycled to recover our costs, after a final written notice.
Payment is due when the device is collected or the service is completed, unless a written service agreement says otherwise. We accept major cards and other methods shown at checkout.
To the extent permitted by Texas law, our liability for any claim relating to a service is limited to the amount you paid for that service. We are not liable for indirect or consequential losses such as lost profits or lost data.
These terms are governed by the laws of the State of Texas. Any dispute will be handled in the courts of Harris County, Texas.
Questions about these terms: info@positivetechs.com or (832) 989-4686.