Batteries, charging ports, keyboards, liquid damage and laptops that will not turn on.
Positive Technology has repaired more than 1,000 laptops in Houston since 2018, from HP, Dell and Lenovo work laptops to MacBooks and gaming laptops. We find the actual fault first, explain it without the jargon, and quote the repair before anything is touched. Parts carry the manufacturer's warranty, our labor is guaranteed, and the technician who fixes your laptop is the same person you talk to at the counter.
Satisfaction Guaranteed
Free re-service if you're not 100% satisfied
Laptop Repair Houston
When a laptop stops working, your business, schoolwork, projects and photos on it stop too. Positive Technology is a walk-in laptop repair service office at 1000 Cypress Creek Parkway in North Houston, and we have repaired more than 1,000 laptops since 2018. The bench is visible, and the person who quotes your laptop is the person who fixes it.
The symptom is rarely the whole story. A laptop that will not charge might need a battery, a charging port or a board repair, and those are very different jobs at very different prices. So we test first, tell you what we found, and put a number on it. Diagnosis is always free with the repair service.
Business laptops, student laptops, MacBooks and gaming laptops, repaired at our Houston service office since 2018.
Parts are covered by manufacturer warranty, and our labor on every laptop repair is guaranteed.
Hardware repair is what we do every day, from a battery swap to board-level diagnosis.
Laptop Problems We Fix
Cracked or black screen? That has its own page: see our laptop screen repair service. For everything else, these are the laptop repairs Houston customers bring us most.
No lights, no fan, or it starts and shuts off. We test the charger, battery, power circuit and motherboard to find the real cause.
Batteries that drain fast, will not hold a charge, swell or stop the laptop from starting. Swollen batteries should be replaced right away.
Laptops that only charge at an angle, charge intermittently or not at all, including USB-C charging ports.
Missing or dead keys, keys that type on their own, and trackpads that stopped clicking or tracking.
Coffee, water or soda spills. Turn the laptop off, do not charge it, and bring it in as soon as you can.
Loud fans, hot keyboards and sudden shutdowns, fixed with cleaning, fresh thermal paste or a new fan.
Broken hinges, cracked bottom cases and lids that will not stay up, repaired before they damage the screen.
SSD and memory upgrades, Windows and macOS reinstalls and clean-ups that make an older laptop feel quick again.
Board-level faults, no power and no display problems that other shops write off as a dead laptop.
Laptop Repair by Brand
We repair Windows laptops, MacBooks and Chromebooks. HP, Dell and Lenovo are the laptops we see most, followed by Apple, Microsoft and Asus.
Pavilion, Envy, Spectre, EliteBook, ProBook, Victus and Omen: charging, batteries, keyboards, hinges and boards.
Inspiron, XPS, Latitude, Vostro and Alienware, including business laptops for Houston offices.
IdeaPad, ThinkPad, Yoga and Legion: power problems, keyboards, hinges and upgrades.
MacBook Air and MacBook Pro, including Apple Silicon models: batteries, keyboards, liquid damage and logic board faults.
Microsoft laptops and Asus ZenBook, VivoBook, TUF and ROG models.
Acer Aspire, Swift and Nitro, Samsung Galaxy Book, MSI gaming laptops and most other brands.
Laptop Repair Process
Two things come up in our reviews more than anything else: the repair was done right, and it was done fast. We work hard to keep earning both. Repairs that need no parts can turn around quickly; when a part has to be ordered for your model, you get the timeline before you leave.
Walk in to our Houston service office or call first. Bring the charger if you have it.
We find the fault and tell you straight, including whether the repair is worth doing on this particular laptop.
One price, agreed before we start. Nothing gets repaired without your OK.
We repair and test the laptop, then call you. Your files stay on your laptop unless you ask us to back them up.
Laptop Repair Cost
Laptop repair cost depends on the fault and the part your model needs, so we quote after diagnosis instead of guessing. A battery or keyboard for one model can cost several times more than for another, and a laptop that will not turn on can be a charger, a battery or a motherboard.
What does not change from one laptop to the next: we test before we quote, you approve the number, diagnosis is always free with the repair service, parts carry the manufacturer's warranty and our labor is guaranteed.
Repair or Replace
Often, yes. Batteries, charging ports, keyboards, fans and hinges are repairs that usually cost far less than a new laptop and give an otherwise good laptop years more life. An SSD and memory upgrade can make a slow laptop feel newer than the day you bought it.
It may not be worth it when a laptop is very old, needs several major repairs at once, or has a failed motherboard on a low-cost model. In those cases we say so, and we can move your files across to a new laptop so nothing is lost.
Business Laptop Repair
Offices across North Houston send us their HP, Dell and Lenovo business laptops for batteries, keyboards, charging problems and upgrades, and our business IT team can manage the whole fleet on a monthly plan. For data that cannot be lost, see data recovery.
Laptop Repair Reviews
Rated 4.9 stars from 258 Google reviews.
“Several other places told me that the repairs would take a minimum of 2 weeks to get the job done. He got it done in 2 days!”
“Positive Technology fixed every issue with my MacBook including reinstalling the proper apps, replacing my battery…”
“I brought my ASUS laptop in after getting a very expensive and frankly questionable diagnosis from a big box store.”
Laptop Repair Near Me
Our service office is at 1000 Cypress Creek Parkway, Suite 201C, just off Highway 45. Customers come to us from across the Greater Houston area, and if you cannot get to us, you can ship your laptop to us: we repair it and ship it back to you when it is done.
FAQ
Answers to the questions Houston customers ask most about laptop repair.
It depends on the fault and the part your model needs. We diagnose first and quote before we start. Diagnosis is always free with the repair service.
Usually, if the laptop is otherwise in good shape. Batteries, charging ports, keyboards and fans cost far less than a new laptop. If it is not worth fixing, we will say so.
In most cases, yes. The cause can be the charger, the battery, the charging port or the motherboard, and we test each one rather than guess.
Often, if you act quickly. Turn it off, unplug it, do not try to charge it, and bring it in. The sooner we can clean and dry the board, the better the chances.
Yes, for HP, Dell, Lenovo, Apple MacBook, Asus, Acer, Microsoft and most other laptops. A swollen battery should be replaced right away.
Yes. We repair MacBook Air and MacBook Pro models, including Apple Silicon, for batteries, keyboards, liquid damage, charging and logic board problems.
Yes. Screens have their own page with details for every brand: see our laptop screen repair service.
It depends on the repair and whether a part has to be ordered for your model. We confirm the timeline when you approve the quote, and we move as fast as the parts allow.
Yes. Most repairs do not touch your data. If a repair does involve the drive, we tell you first and can back up your files.
Yes. Parts are covered by manufacturer warranty, and our labor is guaranteed.
1000 Cypress Creek Parkway, Suite 201C, Houston, TX 77090, near Highway 45 in North Houston. Walk-ins are welcome during business hours.
Still have questions? We're here to help.
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